Always love Palm Island, but will start looking for somewhere else if you can't deliver what you offer!
Jane L from Centeniale, CO recommends this property
Stayed 4 days in August, 2008
First, let me give you the positives. Evan and Ann are awesome people at your front desk. Our unit, 1211, had the best view in 17 years of coming to PI and the unit was lovely. Service/maintenance was quick to respond and resolve the problem we had with
our unit. Baggage men were fantastic.
We come to PI for a small family reunion. Often we have found other accommodations that will work and keep us all together in a home or units next to each other, but PI appeals to each family member's needs in a nut shell. We truely wish to keep coming here.
When we find you have units TOGETHER that will work for us, we book. 5 times this has not worked out when we got there, but was do-able. This time was rough. Splitting a large family between 2 units in 2 different buildings is NOT okay. At booking time, things
are all so wonderful - you have found a few choice units for us - we are in the same building - we put down a deposit and understand that you would like notice if cancelling - we BUY FOOD FOR 1 UNIT since we are idealy together. That is until we get to PI.
Once to PI, our plans come unraveled. We now have to split food between buildings - carry it down to another building and when we run out go get more from unit 1. Somethings you can't split. We've worked out our food arrangements before coming, now we are wasting
vacation time doing it again - NOT RIGHT.
In one building I know my kids are pretty safe going from one unit to the next to seek family. This time my son got lost trying to find the other part of our family 2 buildings over. We didn't find him until evening. I even found myself waking into someone
elses unit. SAFE, I don't think so. I would think hard about safety issues with all the bodies of water on this properity if I were PI.